Privacy Policy

Your privacy matters—secure, transparent, and protected

1. Introduction

At Duzi Brakes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us.

2. Information We Collect

We may collect personal and non-personal information, including but not limited to:

  • Name, contact details, and address
  • Vehicle details and service history
  • Payment and billing information
  • Communications and inquiries
  • Website usage data through cookies and analytics

3. How We Use Your Information

Your data is used to:

  • Provide and improve our services
  • Process payments and invoices
  • Respond to inquiries and customer support requests
  • Send service reminders and promotional materials (if opted in)
  • Comply with legal and regulatory requirements

4. Data Protection and Security

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

  • Trusted third-party service providers assisting with business operations
  • Legal authorities if required by law
  • Payment processors for secure transactions

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Request information on how your data is used

7. Cookies and Tracking Technologies

Our website makes use of cookies to enhance user experience and collect anonymous data. You can manage cookie preferences through your browser settings.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services indicates acceptance of the updated terms.

9. Contact Information

For inquiries, appointments, or service concerns, please contact us at: